Signing In to GEMA

Getting Started Last updated:

The Sign-In Page

Navigate to your GEMA URL in your browser. You will see the Ethicos Health logo and the heading Sign in to GEMA.

Signing In with Email and Password

  1. Enter your email address in the Email field and select Continue.
  2. If your account uses a username and password, the Password field appears. Enter your password and select Sign In.
  3. GEMA redirects you to the Dashboard, or to whichever page you were trying to reach before you were asked to log in.

Signing In with SSO

If your organization uses single sign-on (SSO), GEMA detects this automatically when you enter your email address and select Continue. You are redirected to your organization’s identity provider to complete authentication. No password step appears in GEMA.

Setting a New Password (First Sign-In)

If an administrator created your account, GEMA prompts you to set a permanent password on your first sign-in. After entering your email and clicking Continue, then entering the temporary password, you will see:

Please set a new password for your account.

Fill in the New password and Confirm new password fields. Your new password must:

  • Be at least 8 characters long
  • Contain at least one uppercase letter
  • Contain at least one lowercase letter
  • Contain at least one number
  • Contain at least one special character

Select Set New Password to save and continue.

Resetting a Forgotten Password

  1. On the sign-in page, enter your email address and select Continue.
  2. When the password field appears, select Forgot password? below it.
  3. The heading changes to Reset password. Confirm your email address is correct and select Send reset email.
  4. Check your email for a reset code. Enter the Reset code and your New password (and Confirm new password) on the next screen.
  5. Select Reset password to save. GEMA confirms success and returns you to the sign-in page after a few seconds.
  6. Select Back to sign in at any point to cancel.

After You Sign In

  • Standard users land on the Dashboard, which summarizes pending tasks and activity for your business unit.
  • Tenant administrators also land on the Dashboard but have access to additional settings in the header menu.
  • If you clicked a direct link to a specific page before signing in, GEMA returns you to that page after authentication.